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This is NOT an official Webkinz or Ganz site, it's a simple experiment in Web 2.0 consumer advocacy.
Leave your comment at our COMPLAINT DESK.

Of course, if you have good Webkinz news or tips to share, post on Success Stories & Helpful Hints.

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Showing posts with label complaints. Show all posts
Showing posts with label complaints. Show all posts

Monday, January 7, 2008

Webkinz Woes Link List

Similar to a blogroll, I've compiled this list of blog posts where people made their Webkinz woes public. I've used Mr. Linky because it's easier to update like that instead of signing in to Blogger each time I find another post. I've entered the blog name followed by a short description of the problem they posted about.

Disclaimer: Inclusion on this list doesn't imply endorsement of the Help Webkinz blog. I've added the names to the list, not the bloggers. (Similar to other types of blogrolls and lists.) To see the self reported complaints, go to Our Complaint Desk.

Saturday, January 5, 2008

Inspiration for Help Webkinz

While my son worked through his frustration with things disappearing from his room, I searched online to see how others handled the issue. After finding the posts below and seeing the responses, I realized there might be a place on the web for Help Webkinz.

* Ganz Gate, @ I, Lamont (40 comments in series of posts)
* Hacking Webkinz @ Information Arbitrage (5 comments)
* Merry Christmas, but sorry, no Webkinz @ A Sunny Commune - Chen's Blog (25 comments)

Note these blogs are not Webkinz centric blogs. Neither are they mom blogs. I didn't realize it at first, but all these bloggers are professionsal men - a media professional/manager, a former Wall Street trader & current entrepeneur/investor, and IT engineer.

Why would these guys care if a stuffed animal's virtual world worked? Because children they care about were bummed out about Webkinz not working. Disappointed children = lost profit. Not Veruca Salt sad, but legitimate disappointment from a product not fulfilling expectations.


Friday, January 4, 2008

TV Report on Webkinz Issue

I found this consumer advocate spot from a TV station in North Carolina. A family was having trouble accessing their account. After the station's intervention the problem was resolved.

What's Your Webkinz Problem? Speak Up!

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Make your voice heard! Share your complaint by posting a comment below.